Effective Date: January 1, 2024 | Last Updated: April 1, 2026
Pro Exterior Window Cleaning & Pressure Cleaning ("Pro Exterior," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at proexteriorpressurecleaning.com or contact us for services. Please read this policy carefully. If you do not agree with its terms, please do not use our site.
1. Information We Collect
Information You Provide Directly
When you contact us for a quote, book a service, or reach out via phone, email, or our website contact form, we may collect:
- Your name
- Phone number
- Email address
- Service address and property details
- Messages or notes you send to us
Information Collected Automatically
When you visit our website, certain information may be collected automatically by third-party services such as Google Analytics, including:
- IP address (anonymized)
- Browser type and version
- Pages visited and time spent on the site
- Referring URL (how you found us)
- Device type (mobile, desktop, tablet)
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule, and complete the services you request
- Send you quotes, invoices, and appointment confirmations
- Respond to your questions and customer service inquiries
- Follow up after completed services to ensure satisfaction
- Send occasional promotional offers (you can opt out at any time)
- Improve our website and understand how visitors use it
- Comply with applicable laws and legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may use trusted third-party tools (e.g., scheduling software, payment processors) that have access to your information only as needed to perform their functions.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
- Business Transfer: If Pro Exterior is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies through Google Analytics to help us understand how visitors use the site. These are standard industry tools. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our site may not function properly.
Google Analytics data is collected in aggregate and anonymized. To opt out of Google Analytics tracking, visit: tools.google.com/dlpage/gaoptout.
5. Third-Party Links
Our website may contain links to third-party websites such as Google Reviews, Yelp, Facebook, YouTube, Nextdoor, and Thumbtack. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies when visiting them.
6. Data Security
We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Children's Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete such information.
8. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from any marketing communications at any time by contacting us directly.
To exercise any of these rights, contact us at pressure.window.cleaning@gmail.com or call (305) 399-6372.
9. Florida Privacy Notice
Pro Exterior operates under the laws of the State of Florida. Florida residents have rights under the Florida Information Protection Act (FIPA). If you are a Florida resident with concerns about how your personal information is handled, you may contact us using the information below and we will respond within a reasonable time.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Pro Exterior Window Cleaning & Pressure Cleaning
Stuart, FL — Serving Martin, St. Lucie & Palm Beach Counties